Hive Terms and Conditions

Please read these Terms and Conditions carefully as they affect your legal rights and liabilities

Please read these Terms and Conditions carefully as they affect your legal rights and liabilities

  1. About Hive
    1. The BerryWorld Hive email and research panel (referred to in these Terms and Conditions as the “Hive Panel”) is a consumer panel operated by BerryWorld Ltd. (company no. 28642330 whose principal place of business is at Turnford Place, Great Cambridge Road, Turnford, Broxbourne, Herts. EN10 6NH (“BerryWorld”) on behalf of itself and other companies in its group, consisting of BerryWorld’s ultimate parent Fletcher Bay Investment Company Limited and its subsidiaries (together, the “FBIC Group”).
    2. Members of the Hive Panel will be invited to participate in online surveys on a regular basis (approximately one per month), and may also be asked to participate in other forms of research such as focus groups.
    3. Participation in each survey or other form of research is optional. The consideration for such participation takes the form of entry into prize draws or other incentives, as further described in Section 7 of these Terms and Conditions.
  2. Eligibility for the Hive Panel
    1. In order to be eligible to join the Hive Panel, you must be resident in the UK, you must be aged 18 years or over, and you must complete BerryWorld’s online registration form.
    2. BerryWorld reserves the right, in its sole discretion, to refuse registration altogether, to cease to accept new registrations and to remove any individual from membership of the Hive Panel, at any time.
  3. Subscription to the Hive Mailing List
    1. By completing the registration form, you will be subscribing to the Hive email mailing list (the “Hive Mailing List”), and giving your permission for FBIC Group companies to use your personal information for the purposes of inviting you to take part in surveys and other research.
    2. BerryWorld and the FBIC Group respect the privacy of consumers’ personal data, and we undertake only to use your personal information in accordance with the Hive Privacy Policy, as the same may be amended from time to time, and the current version of which can be viewed at this URL: berryworld.com/hive/privacy
    3. All surveys are conducted electronically, and you will be notified by email when a survey is in progress.
    4. You can unsubscribe from the Hive Mailing List at any time by using the unsubscribe link that will be included in each survey invitation email that we send to you. Unsubscribing from the mailing list will also remove you from the Hive Panel.
  4. Acceptance of these Terms and Conditions
    1. By completing the registration form, and again by completing any subsequent survey in which you are invited to participate, you are agreeing to be bound by these Terms and Conditions.
    2. If you do not agree to these Terms and Conditions, please do not complete the registration form or any survey.
    3. If you have any questions regarding these Terms and Conditions please contact us via the following email address: hive@berryworld.com
  5. Your promises to us
    1. By completing the registration form, and again by completing any subsequent survey in which you are invited to participate, you warrant that the details provided by you about yourself on registration or at any later time are correct and complete.
    2. You promise to complete any survey only once.
  6. Amendments to these Terms and Conditions
    1. We may update these Terms and Conditions at any time, and any changes will be notified to you via the email address provided by you on your registration form.
    2. The changes will apply to these Terms and Conditions after we have given notice.
    3. If you do not wish to accept the new Terms and Conditions you should unsubscribe from the Hive Mailing List and not complete any further surveys.
    4. If you continue to respond to surveys after the date on which the change comes into effect, this indicates your agreement to be bound by the revised Terms and Conditions.
    5. BerryWorld may modify or discontinue the Hive Panel with or without notice to you, and without liability to you or any third party.
  7. Prize draws and other incentives
    1. We will offer incentives for completion of online surveys.
    2. The incentive scheme will take the form of entry into a Prize Draw, the prize for which will be a gift card or gift voucher from a major retailer.
    3. The rules for each Prize Draw, including the deadline for completion and submission of surveys eligible for entry in the relevant Prize Draw, will be included in or referenced from the invitation email that is sent to members of the Hive Panel.
    4. The winner or winners of the Prize Draw will be chosen at random from the completed surveys.
    5. No cash alternative is offered.
    6. The monetary value of gift cards and gift vouchers will vary between surveys.
    7. Please refer to individual retailers’ websites to find out more on terms of use of gift cards and gift vouchers.
    8. The winners will be notified (by an email sent to the email address entered on registration) within 14 days of the relevant prize draw, and given instructions how to claim the prize.Such notification is referred to as the “Prize Notification”. Each winner must acknowledge the Prize Notification in accordance with the instructions it contains within 14 days of the date on which the Prize Notification is sent by BerryWorld (as the promoter of the draw). If we have not received a response to the Prize Notification within 14 days of sending the email, then the prize will be forfeited and BerryWorld may select an alternate winner and issue a further Prize Notification to that alternate winner. The procedure set out in this paragraph will then apply to that alternate winner as if they were the original winner.
    9. BerryWorld will not replace any lost, damaged or stolen gift cards or gift vouchers.
    10. Other forms of research such as focus groups will be incentivised with a gift card or gift voucher from a major retailer. The monetary value of the gift card or gift voucher, and any terms and conditions applicable to participation in the relevant research, will be referenced in the email invitation that is issued to you.
  8. Limitation of Liability
    1. Nothing in these Terms and Conditions shall operate to exclude or restrict BerryWorld’s liability for death or personal injury caused by negligence, or for fraudulent misrepresentation.
    2. Save to the extent that such liability may not be excluded as a matter of law, BerryWorld shall not be liable to you (whether in contract, tort (including negligence) or otherwise) for any indirect, incidental, special or consequential losses or damages (in each case, irrespective whether such losses or damages arose in the normal course of events or whether BerryWorld has been advised of the possibility of such damages).
    3. Subject to paragraphs 8 (1) and 8 (2) above, BerryWorld’s aggregate liability to any individual member of the Hive Panel shall not exceed the sum of £100.
  9. General
    1. Governing law and jurisdiction. These Terms and Conditions shall be governed in accordance with the laws of England and any dispute shall be subject to the exclusive jurisdictions of the English Courts.
    2. Entire agreement. These Terms and Conditions, the Privacy Policy and the rules notified to you concerning any prize draw or other incentive, together constitute the entire understanding between you and BerryWorld as to your use of and involvement in the Hive Panel, and supersede all prior agreements and understandings between us and you regarding it.